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Visiting us soon? Please note that we are now cashless at Box Office and all bars and kiosks...


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We understand that sometimes life gets in the way of our best laid plans...

We are pleased to partner with TicketPlan to offer our audiences flexible and comprehensive refund protection cover.

Our tickets are non-refundable so adding Refund Protection will protect you against cancellation resulting from accidents, unexpected illnesses, and other unforeseen circumstances.

click here to read TicketPlan terms and conditions

How to add Refund Protection
During your booking, you will be asked whether you wish to add Refund Protection to your tickets. 

Applying for a refund
To apply for a refund, visit the TicketPlan Refund Application page.

TicketPlan Refund Protection is an optional service offered by Theatre Severn and administered by TicketPlan on our behalf.