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Visiting us soon? Please note that we are now cashless at Box Office and all bars and kiosks...


Everyone is welcome at Theatre Severn and we will do whatever we can to ensure you have a comfortable and enjoyable visit. Staff are available to help both before and during your visit, so please ask us if you need any assistance. 


wheelchair access   Concessions for Disabled people and essential companions where required.
Sennheiser Infra Red  

Sennheiser Infrared medallions/headsets are available at Box Office to amplify sound for visitors who are deaf or hard of hearing, and can be worn with or without a hearing aid. Seats located centrally offer best coverage.


Please note that this assistance will be less effective where productions do not use close microphones, which includes the majority of drama productions. 

Wheel Chair Access   Wheelchair accessible toilets on first, second and third floors.
Large Print  

Large print versions of the brochure are available from the Box Office.

Guide Dogs  

Assistance Dogs are welcome in all parts of the auditoriums. We can usually 'doggysit' during events if required. Please enquire at the Box Office when you book your seats.

Wheel Chair Access  

There is a wheelchair available for your use whilst attending events. Please contact a Front of House staff member should you require one

Full Access  

Full access via a lift from the ground floor to all public spaces.

Wheel Chair Access  

Wheelchair spaces are available in the both auditoriums. Please let the Box Office know when booking your tickets. If you require assistance before or after the show, or during the interval, please ask a member of staff.



Explore Theatre Severn from the comfort of your own home with our virtual tour. You can take a walk through the venue before your visit, and locate everything you might need on the day.


There are a limited number of disabled parking spaces situated in the main Frankwell car park, adjacent to the theatre. If Frankwell car park is closed, please use the car park opposite the Theatre entrance. Visitors approaching from Shrewsbury town centre are advised to use Welsh Bridge.


Where possible, we offer access performances with selected productions.

Audio Described performances

Ideal for blind and partially-sighted people, audio description is a form of audio-visual translation, using the natural pauses in dialogue or between critical sound elements to insert narrative that translates the visual image into a sense form.

Captioned performances

Similar to TV subtitles, words appear on screen at the side of the stage at the same time as they are spoken - ideal for those who are deaf, hard of hearing or if you'd just like to read along. 

JACK AND THE BEANSTALK | Sunday 17 December 2023, 1pm

Signed performances

British Sign Language (BSL) interpreted performances feature an interpreter at the side of the stage who interprets the spoken word and sound effects of the performance.

JACK AND THE BEANSTALK | Sunday 10 December 2023, 1pm

Relaxed performances

Open to everyone. Audience members can move around freely, leave and enter the auditorium as needed, the lights will stay on low and sound effects are softened. Created for any audiences who are less comfortable with any elements of the usual theatre experience. 

JACK AND THE BEANSTALK | Friday 5 January 2024, 11am