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Access

Everyone is welcome at Theatre Severn and we will do whatever we can to ensure you have a comfortable and enjoyable visit. Staff are available to help both before and during your visit, so please ask us if you need any assistance. 


To ensure any special requirements you have are met, we ask that all patrons who use a wheelchair, are registered disabled or have specific seating or access requests contact the Box Office (01743 281281). For this reason wheelchair spaces and disabled concessions are not currently available to book online.

 

wheelchair access   Discounted seats for disabled people and their companions.
Sennheiser Infra Red  

Sennheiser Infra Red enhanced hearing headsets are available in both auditoriums  to amplify sound for patrons who are hard of hearing. They can be worn with or without a hearing aid.  Please ask our Box Office team for a headset or further information.

Wheel Chair Access   Wheelchair accessible toilets on first, second and third floors.
Large Print  

Large print versions of the brochure are available from the Box Office.

Guide Dogs  

Assistance Dogs are welcome in all parts of the auditoriums. We can usually 'doggysit' during events if required. Please enquire at the Box Office when you book your seats.

Wheel Chair Access  

There is a wheelchair available for your use whilst attending events. Please contact a Front of House staff member should you require one

Full Access  

Full access via a lift from the ground floor to all public spaces.

Wheel Chair Access  

Wheelchair spaces are available in the both auditoriums. Please let the Box Office know when booking your tickets. If you require assistance before or after the show, or during the interval, please ask a member of staff.

 

PARKING & ACCESS

There are a limited number of disabled parking spaces situated in the main Frankwell car park, adjacent to the theatre. If Frankwell car park is closed, please use the car park opposite the Theatre entrance. Visitors approaching from Shrewsbury town centre are advised to use Welsh Bridge.

ACCESS PERFORMANCES

Where possible, we offer access performances with selected productions. 

Audio Described performances

Ideal for blind and partially-sighted people, audio description is a form of audio-visual translation, using the natural pauses in dialogue or between critical sound elements to insert narrative that translates the visual image into a sense form.

Captioned performances

Similar to TV subtitles, words appear on screen at the side of the stage at the same time as they are spoken - ideal for those who are deaf, hard of hearing or if you'd just like to read along. 

Sign-interpreted performances

British Sign Language (BSL) interpreted performances feature an interpreter at the side of the stage (usually on the right) who signs the dialogue from the performance.